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The Open Source Fullstory alternative

Pixel-perfect video replay of your frontend web application. Step into the shoes of your users.
Feature Spotlight

Highlight.io vs Fullstory

A detailed comparison of Fullstory and Highlight.io
General
Logo
Logo
Unlimited Team Members
Support Ticket Integrations
Self-hosted Options
Analytics Integrations
Self-serve Setup
Session Replay
Session Commenting
Heatmaps
Session Sharing
Privacy SDKs
Embedded, fullstack error monitoring
Canvas & WebGL Recording
Shadow DOM Recording
Error Monitoring
Embedded Session Replay
Support for Backend SDKs

What makes us different?

Highlight.io is open source and transparent
Highlight.io is built with transparency at its core, with a permissive license. Not only do we work in the open, but we also expose what we're working on, on our roadmap. The fact that Highlight.io is open source also makes it easy to integrate and build your own tools on-top of it, an advantage closed-source products like Fullstory can't offer.
Highlight.io constantly ships new features
At Highlight.io, we ship quickly. We update our changelog with a recap of new features biweekly, and we share when these features are completed in our public roadmap. Plus, our community keeps pushing us to do more, so we're constantly adding new integrations. We work hard to keep Highlight.io ahead of the curve, and we're not afraid to show off our secret sauce.
Experience Insights vs Errors & Regressions
Fullstory is designed to provide insights into both product and customer experience, with features such as session replay, heatmaps, and conversion funnels. This makes it an ideal tool for product and customer experience teams looking to understand how users interact with their website or application. In contrast, Highlight is primarily geared towards developers, with features such as error tracking, log search, and code-level visibility.
We focus on cohesion, not just session replay
While Fullstory is mainly focused on session replay, Highlight.io provides a full-stack solution that encompasses session replay, logs, and error monitoring. Developers using highlight.io get a comprehensive view of their entire stack with recorded logs and errors. In contrast, Fullstory primarily focuses on experience insight and funnels, which can be more useful to product and marketing teams.
Pricing
Fullstory does not provide a free trial. Instead, they offer custom pricing plans tailored to the specific needs of each organization, and users are encouraged to connect with their sales team. At Highlight.io, we are fundamentally against requiring a sales person to block you from using our product. Users can start for free and get their first 500 sessions and 1,000 errors per month for free. The tool also provides unlimited seats for all plans, including the free plan.

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Our customers

Highlight powers forward-thinking companies. More about our customers →
PipePortalDriposKnockHightouchBasedashImpiraMageAirplane
Secoda
Max Musing

Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.

Max Musing
Max Musing, Founder & CEO
Lorilyn McCue

Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.

Lorilyn McCue
Lorilyn McCue, Head of Product
Kai Hess

Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.

Kai Hess
Kai Hess, Founding Product Designer
Meryl Dakin

I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.

Meryl Dakin
Meryl Dakin, Founding Software Engineer
Neil Raina

Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.

Neil Raina
Neil Raina, CTO
Max Musing

Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.

Max Musing
Max Musing, Founder & CEO
Lorilyn McCue

Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.

Lorilyn McCue
Lorilyn McCue, Head of Product
Kai Hess

Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.

Kai Hess
Kai Hess, Founding Product Designer
Meryl Dakin

I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.

Meryl Dakin
Meryl Dakin, Founding Software Engineer
Neil Raina

Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.

Neil Raina
Neil Raina, CTO
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