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The Open Source Hotjar alternative

Pixel-perfect video replay of your frontend web application. Step into the shoes of your users.
Feature Spotlight

Highlight.io vs Hotjar

A detailed comparison of Hotjar and Highlight.io
General
Logo
Logo
Unlimited Team Members
Support Ticket Integrations
Self-hosted Options
Analytics Integrations
Self-serve Setup
Session Replay
Session Commenting
Heatmaps
Session Sharing
Privacy SDKs
Embedded, fullstack error monitoring
Canvas & WebGL Recording
Shadow DOM Recording
Error Monitoring
Embedded Session Replay
Error Sharing
Support for Backend SDKs
Logging
Frontend logging
Backend logging
Embedded replay and stacktraces

What makes us different?

Highlight.io is open source and transparent
Highlight.io is built with transparency at its core, with a permissive license. Not only do we work in the open, but we also expose what we're working on, on our roadmap. The fact that Highlight.io is open source also makes it easy to integrate and build your own tools on-top of it, an advantage closed-source products like Hotjar can't offer.
Highlight.io constantly ships new features
At Highlight.io, we ship quickly. We update our changelog with a recap of new features biweekly, and we share when these features are completed in our public roadmap. Plus, our community keeps pushing us to do more, so we're constantly adding new integrations. We work hard to keep Highlight.io ahead of the curve, and we're not afraid to show off our secret sauce.
Engineers vs Marketers
Highlight and Hotjar have two very different target audiences. While Highlight is a full-stack monitoring solution designed for monitoring web applications, Hotjar is a tool that offers features such as heatmaps and user feedback to help marketers optimize conversion rates for their landing pages. While both tools may offer some overlapping features such as session replay, Highlight is focused on providing monitoring and error-tracking for engineers and product teams, not marketers.
We focus on cohesion, not just session replay
While Hotjar is mainly focused on session replay, Highlight.io provides a full-stack solution that encompasses session replay, logs, and error monitoring. Along with recording user sessions, Highlight.io also captures logs and errors, providing developers with a comprehensive view of their entire stack. In contrast, Hotjar primarily focuses on heatmaps and conversion optimization, which can be more useful to product and marketing teams.
Pricing
Hotjar provides a limited free plan that allows you to record up to 35 daily sessions with access to only 20 form analysis views. With Highlight, users can start for free and get their first 500 sessions and 1,000 errors per month for free. The tool also provides unlimited seats for all plans, including the free plan. The choice between Hotjar and Highlight for free trials will depend on the specific usage needs and budget of your project.

Join our distributed tracing livestream.

If you’re curious about how you can get tracing working in your Next application with several microservices, join us on April 11th at 2pm PDT for a full walkthrough.

Our customers

Highlight powers forward-thinking companies. More about our customers →
PipePortalDriposKnockHightouchBasedashImpiraMageAirplane
Secoda
Max Musing

Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.

Max Musing
Max Musing, Founder & CEO
Lorilyn McCue

Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.

Lorilyn McCue
Lorilyn McCue, Head of Product
Kai Hess

Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.

Kai Hess
Kai Hess, Founding Product Designer
Meryl Dakin

I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.

Meryl Dakin
Meryl Dakin, Founding Software Engineer
Neil Raina

Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.

Neil Raina
Neil Raina, CTO
Max Musing

Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.

Max Musing
Max Musing, Founder & CEO
Lorilyn McCue

Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.

Lorilyn McCue
Lorilyn McCue, Head of Product
Kai Hess

Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.

Kai Hess
Kai Hess, Founding Product Designer
Meryl Dakin

I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.

Meryl Dakin
Meryl Dakin, Founding Software Engineer
Neil Raina

Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.

Neil Raina
Neil Raina, CTO
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